Thank You for your interest in employment with:
Precision Body and Frame Inc.
“Where Quality is Job 1”
All Job Descriptions listed below may or may not have openings available.
Please submit your application and resume by clicking on the “Click here to apply at Precision Body and Frame Inc.”
We will be sure to contact you.
Collision Repair Advisor (CRA)
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Role Objective: To create an “Quality repair experience” by building relationships, capturing sales, embracing change and utilizing training while modeling our core values of Quality, Integrity, and Accountability.
Accountability: Reports to Office Manager
Sales Objective: Ensure sale of repair orders while preparing accurate and profitable repair plans.
DUTIES:
- Meet daily with the Office Manager to discuss workload, pending estimates, final bills, etc.
- Prepare accurate estimates (repair plans) to customer’s vehicles using one of the two main estimating systems (Audatex, CCC one).
- Meet and exceed sales performance goals.
- Continually update repair plans during the repair process.
- Build quality relationships with insurance claims staff and adjustors by writing honest and accurate estimates and meeting and exceeding insurance guidelines.
- Review procedure pages (p pages) in estimating software and reconcile to estimate.
- Use All Data and other company provided software to ensure that repairs to vehicles meet and exceed industry guidelines.
Customer Experience Objective: Create an “Quality repair experience” for our customers.
Duties:
- Build quality relationships with customers.
- Update customer’s regularly following Precision Body and Frame’s customer contact and other SOP’s.
- Effectively utilize company’s management system (I-Auto Focus) to note all contacts made with customer.
- Continually communicate with other team members on customer contact and vehicle status.
Training Objective: Embrace industry and other training opportunities to grow professionally and personally.
Duties:
- Attend ongoing industry, vendor and company training to stay current on latest repair trends.
- Familiarize self with Precision Body and Frame’s standard operating procedures (SOP’s).
- Use Precision Body and Frame’s SOP’s in the preparation of estimates, especially insurance SOP’s for direct repair partners.
- Notify management immediately of changes in standard operating procedures of insurance companies.
- Seek new ways to improve current standard operating procedures and be patient and positive when team implements new procedures.
- Address any training opportunities or concerns with Office Manager.
Other:
- Effectively perform tasks given by management in all areas of the business.
- Be familiar with other job tasks in company including parts and production.
- Be positive and willing to perform any task when needed throughout the day.
Note: This job description is intended to reflect the job closely; however, it is not necessarily an exhaustive list of all the responsibilities, requirements, skills, duties or working conditions associated with the job.
Position: Customer Service Representative (CSR) Receptionist
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DESCRIPTION: To provide the highest level of customer service possible by using innovative ways to keep customers updated throughout the repair process, building their trust in Precision Body and Frame’s and keeping them customer’s for life.
DUTIES:
- Update customers continually during the repair process by using several tools including but not limited to: Telephone, Internet, Text messaging, Email, Auto Watch.
- Provide regular updates to customers and insurance partners.
- Proactively seek new ways to enhance Precision Body and Frame’s customer service by keeping abreast to customer’s changing needs and lifestyles.
- Study customer demographics and regularly meet with Office Manager to review and modify customer service procedures.
- Use company Standard Operating Procedures (SOP’s) to provide consistency to customers.
- Implement new innovative ways to enhance customer service.
- Assist in office tasks including but not limited to: answering telephones, scheduling estimates and repairs, providing in process repair updates, post repair satisfaction calls, etc.
- Maintain industry and environmental training records.
- Continually update Precision Body and Frame’s insurance SOP’s.
- Immediately notify management of customer or insurance company concerns before, during or after the repair process.
- Note: This job description is intended to reflect the job closely; however, it is not necessarily an exhaustive list of all the responsibilities, requirements, skills, duties or working conditions associated with the job.
Click here to apply at Precision Body and Frame Inc.
DESCRIPTION: To provide excellent repair quality to customer vehicles by adhering to industry best practices, continued training, and maintaining Precision Body and Frame’s reputation for quality work.
ACCOUNTABILITY: The Body Technician reports to the Production Manager.
OBJECTIVE: To perform repair work to customer vehicles to pre-loss condition and accurately the following Precision Body and Frame’s vehicle repair process.
DUTIES:
- Performing repair work to customer vehicles to pre-loss condition and accurately the following Precision Body and Frame’s work order, along with diagnosing and reporting any additional damage not on the work order.
- Ensuring excellent repairs by following O.E.M. specifications.
- Receive continuous training and certification through I-CAR and similar organizations.
- Meeting production goals set by management.
- Maintaining a clean work area at all times to ensure the cleanliness of customer vehicles along with providing the professional image of our facility..
- Wearing proper safety equipment at all times.
Additional Responsibilities and Duties:
- Ensure work area is clean and properly dispose hazardous chemicals.
- Perform maintenance on equipment used to ensure optimal performance for safe and quality repairs.
Note: This job description is intended to reflect the job closely; however, it is not necessarily an exhaustive list of all the responsibilities, requirements, skills, duties or working conditions associated with the job.
Click here to apply at Precision Body and Frame Inc.
DESCRIPTION: To provide excellent repair quality to customer vehicles by adhering to industry best practices, continued training, and maintaining Precision Body and Frame’s reputation for quality work.
ACCOUNTABILITY: The Paint Technician reports to the Production Manager.
OBJECTIVE: To perform repair work to customer vehicles to pre-loss condition and accurately the following Precision Body and Frame’s vehicle repair process.
DUTIES:
- Performing Paint work to customer vehicles to achieve pre-loss condition and accurately following Precision Body and Frame’s work order, along with diagnosing and reporting any additional damage not on the work order.
- Ensuring excellent repairs by following O.E.M. specifications.
- Receive continuous training and certification through I-CAR and similar organizations.
- Meeting production goals set by management.
- Maintaining a clean work area at all times to ensure the cleanliness of customer vehicles along with providing the professional image of our facility.
- Assist detail department when needed in providing pre-accident appearance by buffing, and cleanup of guest vehicles.
- Wearing proper safety equipment at all times.
Additional Responsibilities and Duties:
- Ensure work area is clean and properly dispose hazardous chemicals.
- Perform maintenance on equipment used to ensure optimal performance for safe and quality repairs.
Note: This job description is intended to reflect the job closely; however, it is not necessarily an exhaustive list of all the responsibilities, requirements, skills, duties or working conditions associated with the job.
Click here to apply at Precision Body and Frame Inc.
DESCRIPTION: To provide excellent repair quality to customer vehicles by adhering to industry best practices, continued training, and maintaining Precision Body and Frame’s reputation for quality work.
ACCOUNTABILITY: The Service Technician reports to the Production Manager.
OBJECTIVE: To perform repair work to customer vehicles to pre-loss condition and accurately the following Precision Body and Frame’s vehicle repair process.
DUTIES:
- Performing repair work to customer vehicles to pre-loss condition and accurately the following Precision Body and Frame’s work order, along with diagnosing and reporting any additional damage not on the work order.
- Ensuring excellent repairs by following O.E.M. specifications.
- Receive continuous training and certification through I-CAR and similar organizations.
- Meeting production goals set by management.
- Maintaining a clean work area at all times to ensure the cleanliness of customer vehicles along with providing the professional image of our facility..
- Wearing proper safety equipment at all times.
Additional Responsibilities and Duties:
- Ensure work area is clean and properly dispose hazardous chemicals.
- Perform maintenance on equipment used to ensure optimal performance for safe and quality repairs.
Note: This job description is intended to reflect the job closely; however, it is not necessarily an exhaustive list of all the responsibilities, requirements, skills, duties or working conditions associated with the job.
Position: Parts Department Helper
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DESCRIPTION: To provide excellent repair quality to customer vehicles by adhering to industry best practices, continued training, and maintaining Precision Body and Frame’s reputation for quality work.
ACCOUNTABILITY: The Parts Department Helper reports to the Parts Manager.
OBJECTIVE: To assist parts manager in all duties.
DUTIES:
- Ordering parts when parts manager is gone sick/vacation
- utilize all procedures in parts ordering process , Collision link, Auto Parts Bridge, and many more systems
- Receive continuous training and certification through I-CAR and similar organizations.
- Assist in meeting production goals set by management in ordering and receiving parts in to accommodate repair
- Maintaining a clean work area at all times to ensure the cleanliness of customer vehicles along with providing the professional image of our facility..
- Wearing proper safety equipment at all times.
Additional Responsibilities and Duties:
- Ensure work area is clean and properly dispose hazardous chemicals.
- Perform maintenance on equipment used to ensure optimal performance for safe and quality repairs.
- assist other depts. as well as needed.
Note: This job description is intended to reflect the job closely; however, it is not necessarily an exhaustive list of all the responsibilities, requirements, skills, duties or working conditions associated with the job.
Position: Wrecker Operator
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DESCRIPTION: To provide quality recovery of customer vehicles.
ACCOUNTABILITY: The Wrecker Operator reports to the Production Manager.
OBJECTIVE: To provide quality recovery of customer vehicles by adhering to industry best practices, continued training, and maintaining Precision Body and Frame’s reputation for quality work.
DUTIES:
- Must be courteous and respectful to all customers to maintain Precision Body and Frame’s reputation.
- Conventional towing using Tow Truck or Flatbed
- Must comply with State and Local Police Officers with respect and courtesy.
- Receive continuous training and certification through I-CAR and similar organizations.
- Must be able to work on call at a moments notice 24 hrs. a day
- Maintain a clean tow truck at all times to ensure the professional image of our facility.
- Must keep all equipment organized on tow truck to ensure quick and efficient recovery times
- Wearing proper safety equipment at all times.
Additional Responsibilities and Duties:
- any additional task deemed necessary by management.
- Ensure work area is clean and properly dispose hazardous chemicals.
- Assist in other depts. as needed
Note: This job description is intended to reflect the job closely; however, it is not necessarily an exhaustive list of all the responsibilities, requirements, skills, duties or working conditions associated with the job.
Position:Detailer
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DESCRIPTION: Responsible for Check-In, pre-wash and final clean-up of vehicles prior to delivery.
ACCOUNTABILITY: The detailer reports to the production manager.
OBJECTIVE: To prepare repaired vehicles for delivery while serving with Integrity.
DUTIES:
- Thoroughly clean repaired vehicles inside and out.
- Install any trim or cosmetic items as needed.
- Immediately notify production manager of any potential problems with a vehicles being prepared for delivery.
- Notify production manager when vehicles are ready for delivery.
OBJECTIVE: To assist in maintaining production area.
DUTIES:
- Maintain work area in clean/safe condition.
- Immediately advise production manager of any potentially hazardous conditions or damaged or malfunctioning equipment or tools.
OBJECTIVE: To assist with smooth flow of work through shop.
DUTIES:
- Assist parts manager with check-in, labeling, shortage or dispensing of parts and materials.
- Assist in other depts. as needed.
Note: This job description is intended to reflect the job closely; however, it is not necessarily an exhaustive list of all the responsibilities, requirements, skills, duties or working conditions associated with the job.